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FRANCE-IX LYON: RESULTS OF THE SATISFACTION SURVEY

FRANCE-IX LYON: RESULTS OF THE SATISFACTION SURVEY

We present you the main results from our first semester customer satisfaction survey. Many thanks to all who took the time to complete this survey, hence contributing to the improvement of our services. A majority of the survey respondents are connected to Lyon, our main interconnection and housing platform. For this semester again, the respondents expressed a very high satisfaction regarding the peering service. The interaction with our customers is primordial in order to insure a high quality of service….

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S1 2021 Technical Update

S1 2021 Technical Update

A technical update from the six last months, which were rich in deployments and new developments at France-IX, is now available: General news Scaleway DC2 and DC3 PoPs upgraded In line with the deployments made in 2020, Scaleway DC2 and DC3 PoPs have been also upgraded. Extending the range of products we use on the Nokia 7750 SR-s baseline, we chose the SR-1s for those two medium scale PoPs with the exact same feature set we have on other datacenters….

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Satisfaction survey : thank you for your trust!

Satisfaction survey : thank you for your trust!

A few weeks ago, we invited all our members connected in Paris and Marseille to fill in a new satisfaction survey (members in Lyon connected via Rezopole will be included in a next edition). Huge thanks to those who took the time to participate and help us further improve our services. 20 % of the member base, coming from 12 countries and representing 77 companies operating in various industries, thus shared their opinion on their customer experience at France-IX. A…

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Two new seats to be filled at France-IX’s board

Two new seats to be filled at France-IX’s board

Two seats were renewed at our last General Meeting, held remotely on 15 December 2020. Congratulations to Sarah Nataf who joined France-IX’s board and Christian Kaufmann, who was re-elected. However, no less than fours seats were made available as Clément Cavadore, Greg Villain and Jérôme Fleury saw their mandate expire on this date. We are thus organising a second General Meeting, this time without the presence of members. This Extraordinary session will be dedicated to the election of the 2 remaining seats…

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France-IX and Rezopole become one

France-IX and Rezopole become one

It is now official: France-IX and Rezopole have merged! First we would like to thank you all for your active participation in the voting process: your involvement has truly made possible this great step forward. The merger was largely approved by 95% of France-IX members and 94% of Rezopole members. We look forward to taking France-IX to the next level of growth all together! Congratulations to Sarah Nataf who joins France-IX’s board and Christian Kaufmann, who is re-elected in these exciting times, and…

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New France-IX board members: why not you?

New France-IX board members: why not you?

Dear France-IX Members, The COVID-19 pandemic constitutes an unprecedented challenge for companies from all backgrounds. More particularly, in our Internet industry, resilience – both for people and networks – was the keyword to steer through the uncertainty and keep the businesses running, while maintaining the customer at the centre of all concerns. Our 2020 General Meeting, held virtually for the first time this year on 15 December, comes in this particular time along with the vote to renew France-IX’s Board….

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Q2 and Q3 2020 Technical Update

Q2 and Q3 2020 Technical Update

You will find below a summary of the technical activities that have taken place at France-IX during the second and third quarters of 2020: General news High capacity optical infrastructure for the launch of Wave Circuit service An invitation to tender was sent to four optical systems vendors, asking for a new OTN platform with enhanced density and the ability to aggregate 10Gbps ports. We selected Nokia’s optical proposition : To gain more 100Gbps OTN density, the 1830 PSI-M will…

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NOV2019-JAN2020 Technical update

NOV2019-JAN2020 Technical update

Dear members, France-IX team is happy to update you about the main technical actions and projects achieved during the fourth 2019 quarter! This end of year has been very busy for us. Here is a little summary … —- A new routing platform deployed at Interxion PAR2 and Interxion MRS1 As previously mentioned in earlier reports, we are progressively swapping our network equipment to gain density, capacity and stability when needed. For this purpose, we launched an invitation to tender…

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Q3 2019 technical update

Q3 2019 technical update

Backbone renewal, new NOC, notice for delayed actions regarding the extension of France-IX Paris LAN from /23 to /22…and other key topics are now featured in our technical report for Q3 2019: Network RFP: Last April, we launched an invitation to tender to evaluate different manufacturers, with a view of replacing parts of our network infrastructure in the short/mid-term. We compared 6 different tenders, and eventually selected the latest generation of Nokia routers : 7750 SR-2S (along with the satellite…

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France-IX joins the MANRS initiative

France-IX joins the MANRS initiative

As part of its mission of constantly improving the quality of Internet, France-IX has naturally joined the MANRS (Mutually Agreed Norms for Routing Security) IXP programme after meeting a number of eligibility criteria, reflecting its long-term involvement in securing routing infrastructure. What is the purpose of this initiative? What are the actions involved and what is the overall impact on the community? Mutually Agreed Norms for Routing Security (MANRS) is a global initiative, supported by the Internet Society, that provides…

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